Customer Service

We are committed to the highest level of customer service and are dedicated to helping our customers easily manufacture quality finished products. Contact your account manager or one of the customer service representatives below to place an order, or with any questions or concerns you have.

Powder Systems

Located in Defiance, OH | Toll-free: 800.251.3033 | Fax: 419.783.4319 | R & D Technical Support: Email | 419.782.5010 ext. 5376

Carol Foor
Customer Service Manager
419.783.5518 / Email
Becky Carroll
Customer Service Specialist
419.783.5547 / Email
Kaleena Goetschius
Customer Service Specialist
419.783.5528 / Email
Melanie Resendez
Customer Service Specialist
419.783.5532 / Email


Flavor Systems

Located in St. Louis, MO | Toll-free: 877.639.6002 | Fax: 314.291.3523

Marti Chronister
Customer Service Manager
314.888.6975 / Email
Karen Payne
Customer Service Specialist
314.888.6974 / Email
Desiree Caballeros
International Customer Service Specialist
314.888.6972 / Email


Encapsulates & Inclusions

Located in Bridgeton, MO
Toll-free: 877.639.6002
Fax: 845.326.5842

Julia Franco
Customer Service Specialist
314-888-6962 / Email

Christie Ashabranner
Customer Service Specialist
314-888-6973 / Email


Cereal Systems

Located in Lincoln, NE
P: 402.470.2021
Fax: 402.470.3549

Mary Snyder
Customer Service Manager
402.470.5126 / Email


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