Customer Service

We are committed to the highest level of customer service and are dedicated to helping our customers easily manufacture quality finished products. Contact your account manager or one of the customer service representatives below to place an order, or with any questions or concerns you have.

Powder Systems

Located in Defiance, OH | Toll-free: 800.251.3033 | Fax: 419.783.4319 | R & D Technical Support: Email | 419.782.5010 ext. 5376

Carol Foor

Customer Service Manager

419.783.5518 / Email

Becky Carroll

Customer Service Specialist

419.783.5547 / Email

Kaleena Goetschius

Customer Service Specialist

419.783.5528 / Email

Melanie Resendez Photo

Melanie Resendez

Customer Service Specialist

419.783.5532 / Email


Flavor Systems

Located in St. Louis, MO | Toll-free: 877.639.6002 | Fax: 314.291.3523

Marti Chronister

Customer Service Manager

314.888.6975 / Email

Karen Payne

Customer Service Specialist

314.888.6974 / Email

Desiree Caballeros

International Customer Service Specialist

314.888.6972 / Email


Encapsulates & Inclusions

Located in Bridgeton, MO
TF: 877.639.6002
Fax: 845.326.5842

Amy Cooper

Customer Service Specialist

314.888.6973 / Email


Located in Lincoln, NE
P: 402.470.2021
Fax: 402.470.3549

Mary Snyder

Customer Service Manager

402.470.5126 / Email


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